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The traditional CEO title, Chief Executive Officer, may not necessarily be the right descriptor ...
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LEADERSHIP is about “leading people” because they choose to follow you…emotionally. You are the ...
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Believe it or not, McDonald’s has just added its FIRST “Customer Officer.” Whether you ...
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News hasn’t changed…it is still important and it is still the drug of choice ...
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Here’s a simple way to analyze the customer base in your own company and ...
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This just caught my attention and was so blatantly against where we are today ...
Advocates, Business Strategy, CEO, Customer Experience, Customer Experience 2.0, Customer Focused, Customer Loyalty, Customer Satisfaction, Customer Service, Expectations, Innovation, Interaction, Leadership, Market Differentiation, Mind Shift, Results, Social Media, Social Media for CEOs, Strategy, Viral Marketing, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
Everyone knows the Newlywed game. It’s where two newly married couples compare their answers ...
Advocates, Best Practices, Business Strategy, Customer Experience, Customer Focused, Customer Loyalty, Engagement, Helping, Interaction, Leadership, Market Differentiation, Marketing, Mind Shift, Pull Marketing, Push Marketing, Relationships, Strategy, Traditional Marketing, Voice of the Customer, Word-of-Mouth
We all know the phrase…Out of Site, Out of Mind. It is one that ...
Advocates, Best Practices, Brand, Business Strategy, CEO, Customer Experience, Customer Focused, Engagement, Interaction, Leadership, Market Differentiation, Marketing, Mind Shift, Pull Marketing, Relationships, Results, Social Media, Social Networking, Strategy, Trust, Trusted Relationships, Viral Marketing, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
“Image courtesy of Master isolated images/ FreeDigitalPhotos.net” How “Simple” and “Clear” is your Brand ...