Interaction | WOM10 - Part 19

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Category: Interaction

Customer Experience, Customer Experience 2.0, Customer Focused, Customer Service, Engagement, Interaction, Leadership, Market Differentiation, Social Media, Voice of the Customer, WOM on Steroids, Word-of-Mouth

Buy from your own company

Word-of-Mouth is generated because of the “extremes” not the normal. If someone has a ...

Advocates, Authenticity, Business Strategy, Creativity, Customer Experience, Engagement, Helping, Innovation, Interaction, Leadership, Market Differentiation, Pull Marketing, Voice of the Customer, WOM on Steroids, Word-of-Mouth

Being “Memorable” is the “Long Tail” of Success

Are you memorable? As a business/organization, or individual, or product, or service? People talk ...

Brand, Customer Experience, Engagement, Interaction, Market Differentiation, Pull Marketing, Push Marketing, Results, Social Media, Strategy, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing

BE the “Clown” – BE “Memorable”

With the upcoming 4th of July holiday coming up, it made me think of ...

Advocates, Blogging, Business Strategy, Customer Experience, Customer Focused, Engagement, Interaction, Mind Shift, Relationships, Social Media, Social Media for Executives, Social Networking, WOM on Steroids, Word-of-Mouth

ALL Generations use Word-of-Mouth

It happened again last week…when I was giving a speech, someone asked me who ...

Why would you ever need social media?

Back in the early days, business was done eyeball to eyeball and with a ...

Best Practices, Customer Experience, Engagement, Helping, Interaction, Leadership, Market Differentiation, Pull Marketing, Push Marketing, Relationships, Social Media, Strategy, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing

MEMO: Tell our Customers NOT to talk about us…

I know, sounds a bit ridiculous doesn’t it? But in essence, that’s exactly what ...

Blogging, Engagement, Interaction, Market Differentiation, Passion, Pull Marketing, Push Marketing, Relationships, Social Media, Storytelling

Why Blog?

There are very few meetings I have where I don’t get asked this question ...

Advocates, Blaine Millet, Customer Experience 2.0, Customer Focused, Engagement, Interaction, Passion, Social Media, Uncategorized, Word-of-Mouth, Word-of-Mouth Marketing

Welcome Virtual Vino LIVE…

OK, I already know, I haven’t posted anything for a while, I have already ...

Advocates, Authenticity, Blaine Millet, Engagement, Helping, Interaction, Passion, Relationships, Social Media, Social Media for CEOs, Social Media for Executives, Traditional Media, Transparency, WOM10

The “Back Story” of a radio show…

Every Friday I get a wonderful treat – I get to spend 20 minutes ...

Engagement, Interaction, Social Media

Social Media – should it change its name?

I get asked all the time why this is new media is called “Social ...