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Have you ever had someone come up to you that is so excited about ...
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Believe it or not, McDonald’s has just added its FIRST “Customer Officer.” Whether you ...
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News hasn’t changed…it is still important and it is still the drug of choice ...
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Here’s a simple way to analyze the customer base in your own company and ...
Does it matter how many visitors you get on your website, or pages viewed, ...
As you know, I am “over the top” passionate about delivering totally awesome and ...
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This just caught my attention and was so blatantly against where we are today ...
“Image courtesy of Stockimages/ FreeDigitalPhotos.net” Customer Experiences are emotional. They draw you in and ...
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Everyone knows the Newlywed game. It’s where two newly married couples compare their answers ...
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We all know the phrase…Out of Site, Out of Mind. It is one that ...