Business Strategy, CEO Insights, Customer Experience, Customer Experience 2.0, Customer Focused, Customer Loyalty, Customer Satisfaction, Customer Service, Engagement, Expectations, Innovation, Leadership, Market Differentiation, Mind Shift, Results, Risk, ROI, Social Media, Social Networking, Strategy, Viral Marketing, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
Do you think you control our product/service with your customers? Think again… Today your ...
“Image courtesy of Ambro/ FreeDigitalPhotos.net” Committee is another name for “neutering.” If you want ...
Advocates, Customer Experience, Customer Focused, Customer Loyalty, Engagement, Helping, Increased Profitability, Innovation, Leadership, Market Differentiation, Mind Shift, Relationships, Results, ROI, Sales, Social Media, Strategy, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth
“Image courtesy of Toa55/ FreeDigitalPhotos.net” For years, even decades people have sought after what ...
Are you memorable? As a business/organization, or individual, or product, or service? People talk ...
I don’t know if you are in the same boat as I am, but ...
I just got back from Denver after giving a speech to a great management ...
Brand, Business Strategy, Cost of Sale, Customer Experience, Customer Satisfaction, Innovation, Interaction, Marketing, Mind Shift, ROI, Sales, Social Media, Social Media for CEOs, Social Media for Executives, Social Networking, Traditional Marketing, Traditional Media, Word-of-Mouth, Word-of-Mouth Marketing
Back in the early days, business was done eyeball to eyeball and with a ...
I give hundreds of speeches a year to CEOs, Business Owners, and other top ...
I am often asked, “What can we start doing to build word-of-mouth (WOM) quickly?” ...
It was only a little over a year ago when being “fat and happy” ...