Image courtesy of Upworthy The term “customer experience” is thrown around more today than ...
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When over 65% of blogs fail in the first 6 months because they run ...
Advocates, Best Practices, Brand, Business Strategy, CEO, CEO Insights, Creativity, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Increased Profitability, Innovation, Leadership, Market Differentiation, Mind Shift, Relationships, Results, ROI, Social Media, Strategy, Trust, Trusted Relationships, WOM on Steroids, Word-of-Mouth
There are really only two things that happen…those that are in our control and ...
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Portrait of several business associates sitting on chairs by office door We have all ...
Advocates, Best Practices, Brand, Business Strategy, CEO, Creativity, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Helping, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Mind Shift, Results, ROI, Social Media, Strategy, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth
It isn’t rocket science and it is something everyone agrees with… “IF we gave ...
Advocates, Business Strategy, CEO, Creativity, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Expectations, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Mind Shift, Results, Social Media, Social Networking, Strategy, Viral Marketing, WOM on Steroids, Word-of-Mouth
Having fun is part of life…it is, well, fun. It’s an emotion we have ...
Advocates, Best Practices, Brand, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Increased Profitability, Innovation, Leadership, Market Differentiation, Mind Shift, Results, Sales, Social Media, Strategy, WOM on Steroids, Word-of-Mouth
Chipotle is a well-known success story…created a new place in the market with good ...
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You walk into a store or restaurant or anywhere else and look around. The ...
Since I just wrote a post on the word “Mediocre” I thought I would ...
Advocates, Best Practices, Brand, Business Strategy, CEO, CEO Insights, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Marketing, Mind Shift, Passion, Results, Strategy, Voice of the Customer, Word-of-Mouth
Identity I had a recent, hauntingly familiar, encounter with a Business Owner the other ...