Advocates, Customer Experience, Customer Focused, Customer Loyalty, Engagement, Helping, Increased Profitability, Innovation, Leadership, Market Differentiation, Mind Shift, Relationships, Results, ROI, Sales, Social Media, Strategy, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth
“Image courtesy of Toa55/ FreeDigitalPhotos.net” For years, even decades people have sought after what ...
So yesterday I was in the US Post Office…one of the places I dread ...
Word-of-Mouth is generated because of the “extremes” not the normal. If someone has a ...
Happy Easter everyone…I hope this is a special day for you and one you ...
Are you memorable? As a business/organization, or individual, or product, or service? People talk ...
With the upcoming 4th of July holiday coming up, it made me think of ...
“Passion” generally takes the backseat to “Promotion” – it is just way easier to ...
It happened again last week…when I was giving a speech, someone asked me who ...
The question has come up more than once, “What if we put in a ...
Advocates, Authenticity, Business Strategy, Customer Experience, Customer Experience 2.0, Engagement, Marketing, Mind Shift, Passion, Pull Marketing, Relationships, Results, Social Media, Strategy, Transparency, Trust, Trusted Relationships, WOM on Steroids, WOM10, Word-of-Mouth, Word-of-Mouth Marketing
Word-of-Mouth has been around since the beginning of time – no one will every ...