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You walk into a store or restaurant or anywhere else and look around. The ...
Since I just wrote a post on the word “Mediocre” I thought I would ...
Advocates, Best Practices, Brand, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Helping, Increased Profitability, Leadership, Market Differentiation, Mind Shift, Passion, Results, Voice of the Customer, WOM on Steroids, Word-of-Mouth
Average Survey Result Checked On A Clipboard Customer Obsessed organizations have their own vocabulary. ...
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You’re walking down the streets of Seattle (or any other big city) and the ...
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This is probably my undergraduate degree in Biology coming out, but I was thinking ...
We’ve all read some sort of “Top 10 List” of what successful people do ...
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Identity I had a recent, hauntingly familiar, encounter with a Business Owner the other ...
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Two scenarios…which one would you prefer if they were your employees? Hi Bob…I wanted ...
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I see a tweet or a post and the title looks pretty interesting…in fact ...
Even though I spent just over 10 years working for the largest public accounting ...