Blaine Millet | WOM10 - Part 44

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Author: Blaine Millet

Best Practices, Customer Experience, Customer Experience 2.0, Customer Loyalty, Customer Service, Market Differentiation, Trust

Nashville delivers an experience – but did it build “Loyalty”?

Loyalty is not built overnight, but it can start with a single event. This ...

Thurston County Chamber of Commerce packs St. Martins…

Lunchtime on Wednesday represented a significant milestone for the Thurston County Chamber of Commerce. ...

Record Attendance at Thurston Country Chamber Forum

2 Suits, No TATs, all business…

We had the opportunity to speak to a fantastic group this past week – ...

Best Practices, Customer Experience, Customer Experience 2.0, Customer Loyalty, Social Media

It’s all about…….YOU

I have a problem. The problem is that I am actively engaged in speaking, ...

Tell your story – people really do care…

For those of you that either know me or work with me in the ...

Best Practices, Customer Experience, Customer Loyalty, Market Differentiation

Back to basics – start with “Raw” information…

For some reason this past few weeks the discussion about “how to collect customer ...

EPG Talks Nuts & Bolts of Social Media

You should have been there. In this photo is a few of the group ...

Best Practices, Customer Experience, Customer Loyalty, Customer Service, Relationships

It’s all about the customer experience…

There almost isn’t a day that goes by where I don’t hear someone tell ...