Category Archives: ROI

Make the “i” in “ROi” first, then analyze the “R”

In the 100+ speeches I give every year, this one question is definitely in the “Top 5″ list of those I get asked, “What’s the ROI of Social Media?” Good question, much more difficult answer depending on the company, their strategy, goals, and expected outcomes. In all my previous training working in a “Big 5″…

What scares Google to death?

While I can’t profess to know the internal workings or conversations inside Google, I can tell you something that I know they are afraid of and it isn’t rocket science and it isn’t Bing either.  Can you guess what this might be?  I can tell you they are afraid of the same thing everyone else…

What “One thing” annoys me about social media?

I had the privilege of speaking to a great group of marketing leaders from the Sr. Marketing & Operations Roundtable (MM&O) of SMPS in Seattle this week at the offices of KPFF Engineering.  Generally my audiences are their bosses – the CEOs and Business Owners of companies and organizations.  But today, I got to speak…

EJ Bartells – Leading the “laggards” with Innovation and Social Media

I just got back from Denver after giving a speech to a great management and leadership team that is part of an icon of Seattle Business – EJ Bartells.  What a great group of leaders and what a great organization that has endured countless ups and downs in the economy for over 90 years and…

Is the Sales Team the true home for Social Media?

Marketing, marketing, marketing – that seems to be all your hear about in regard to social media these days.  While no one can argue it has completely changed the way marketers have to think and act going forward (although many still haven’t adapted and believe traditional methods still work) I wanted to talk about something…

A story of SUCCESS – Redmond Rousers Rotary…THANK YOU!

One of the great success stories of Rotary International has to be what Kelly Kyle and her team at the Redmond Rousers Rotary have done in the local area.  It reminds me of the old childhood story of the “Little Engine that Could” and how it just kept trying and trying and trying and finally…

Why would you ever need social media?

Back in the early days, business was done eyeball to eyeball and with a handshake.  If you looked away too early you couldn’t be trusted.  If you dressed wrong, you couldn’t be trusted. It was a very visual experience in many cases because you always did business looking at the person, their body language and…

Crap is still Crap…

OK, so this post is a bit out of character for me but it is something that comes up all the time so I wanted to at least address it and then move on.  As you read through my posts my focus is on keeping things positive and giving some ideas, solutions, and helpful insights…

ROI for Social Media – The Holy Grail?

In the past year, in over 70 speeches we have given, there hasn’t been one where someone doesn’t ask the question about “what’s the ROI on Social Media?”  Since our audience is primarily CEOs, Business Owners, Top executives and other Business Leaders, would you expect anything less? In the beginning, this used to make us…

Out with the old…in with the NEW

HAPPY NEW YEAR!! I can’t believe all the blogs I have been reading that are so focused on silly issues – maybe it’s just that they are glad to be done with 2009.  Such things as do we call it “twenty 10″ or “two thousand and ten” – who cares.  And do we all make…