Category Archives: Helping

Being “Memorable” is the “Long Tail” of Success

Are you memorable? As a business/organization, or individual, or product, or service? People talk and share memorable… But memorable isn’t being the best of the best of the best as Will Smith so aptly quoted in his movie “Men in Black”.  No, memorable is being the one that someone remembers to tell someone else about…

“Passion” is way too UNDERESTIMATED…

“Passion” generally takes the backseat to “Promotion” – it is just way easier to promote than to build your messaging around Passion.  The path of least resistance is of course, least resistant. Take, for example, the normal Business Owner started or came into their business because of this very reason – they were passionate about…

If you want true success with Social Media, start with “WHY”

I don’t know if you are in the same boat as I am, but I get bombarded by tons of people and companies anxious to tell me “HOW” to do social media and “WHAT” I need to have to be successful and “WHERE” I should go to get these super special services and results –…

What scares Google to death?

While I can’t profess to know the internal workings or conversations inside Google, I can tell you something that I know they are afraid of and it isn’t rocket science and it isn’t Bing either.  Can you guess what this might be?  I can tell you they are afraid of the same thing everyone else…

USA Today suggests a choice…”Easy” or a “Relationship”

I lost count of how many people either sent me or handed me a recent article in USA Today titled, “More companies quit blogging, go with Facebook instead.” There’s no mystery to why…they all know I am a HUGE fan of blogging and believe a blog represents the core of “engagement” in Social Media.  So…

Radio was a good teacher for using Social Media today…

Let’s go back in time (at least a few years ago) when the Radio was ruling the airwaves and if you were a business you were trying to get on the best shows to promote your business.  If some of you are still thinking and acting this way, I apologize for fast forwarding you into…

What “One thing” annoys me about social media?

I had the privilege of speaking to a great group of marketing leaders from the Sr. Marketing & Operations Roundtable (MM&O) of SMPS in Seattle this week at the offices of KPFF Engineering.  Generally my audiences are their bosses – the CEOs and Business Owners of companies and organizations.  But today, I got to speak…

A story of SUCCESS – Redmond Rousers Rotary…THANK YOU!

One of the great success stories of Rotary International has to be what Kelly Kyle and her team at the Redmond Rousers Rotary have done in the local area.  It reminds me of the old childhood story of the “Little Engine that Could” and how it just kept trying and trying and trying and finally…

The Best WOM isn’t about Reciprocity

WOM (Word-of-Mouth) can be either very powerful or very dangerous thing – depending on how you personally use it and  what expectations you have when you use it .  Let’s look a bit deeper at the two sides to using WOM. To start with, it is important to understand the core reason someone is talking…

MEMO: Tell our Customers NOT to talk about us…

I know, sounds a bit ridiculous doesn’t it?  But in essence, that’s exactly what many businesses are doing these days by either being absent from the social media channels or misusing them.  Are you saying this to YOUR customers and employees without even knowing it? Social media was designed to create ENGAGEMENT and SHARING, aka,…