Written on
June 29, 2012 by
Blaine Millet in
"Pull" marketing,
Advocates,
Authenticity,
Business Strategy,
CEOs,
Creativity,
Customer Experience,
Engagement,
Helping,
Innovation,
Interaction,
Leadership,
Market Differentiation,
test category,
Voice of the Customer,
WOM on Steroids,
Word-of-Mouth
Are you memorable? As a business/organization, or individual, or product, or service? People talk and share memorable… But memorable isn’t being the best of the best of the best as Will Smith so aptly quoted in his movie “Men in Black”. No, memorable is being the one that someone remembers to tell someone else about…
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Tags: Advocacy, Authenticity, CEO, Customer Experience, Engage, Engaging, Helping, Innovation, Interact, Market Differentiation, Passion, Relationships, Trust, Word-of-Mouth
Written on
May 25, 2012 by
Blaine Millet in
Advocates,
Authenticity,
Customer Experience,
Customer Loyalty,
Engagement,
Expectations,
Relationships,
Results,
Sales,
Social Media,
Transparency,
Trust,
WOM on Steroids,
Word-of-Mouth
The question has come up more than once, “What if we put in a rewards program for referrals or word-of-mouth to our audience, does it still carry the power of WOM?” Great question and deserves some exploration… Social media has completely changed the game in so many ways, but no more than in the world…
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Tags: Advocacy, Authenticity, Customer Experience, Customer Loyalty, Engage, Referral programs, Relationships, Results, Reward programs, Sharing, Transparency, Trust, Word-of-Mouth
Written on
May 20, 2012 by
Blaine Millet in
"Pull" marketing,
Advocates,
Authenticity,
Business Strategy,
Customer Experience,
Customer Experience 2.0,
Engagement,
Marketing,
Mind Shift,
Passion,
Relationships,
Results,
Social Media,
Strategy,
Transparency,
Trust,
Trusted Relationships,
WOM on Steroids,
WOM10,
Word-of-Mouth,
Word-of-Mouth Marketing
Word-of-Mouth has been around since the beginning of time – no one will every refute that fact. While it is the most powerful form of communications – because it carries with it things like “trust” and “integrity” and “recommendations” and “confirmation” and “credibility” and a host of other such terms – it has always been…
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Tags: Authenticity, Customer Experience, Customer Loyalty, Engage, Engaging, Mind Shift, Passion, Relationships, Social Media, Strategy, Transparency, Trust, Word-of-Mouth
Written on
February 26, 2012 by
Blaine Millet in
"Pull" marketing,
Advocates,
Authenticity,
Best Practices,
Blaine Millet,
Blogging,
Engagement,
Helping,
Leadership,
Market Differentiation,
Marketing,
Passion,
Relationships,
ROI,
Seattle Business,
Social Media,
Social Networking,
Storytelling,
Transparency,
WOM10,
Word-of-Mouth,
Word-of-Mouth Marketing
One of the great success stories of Rotary International has to be what Kelly Kyle and her team at the Redmond Rousers Rotary have done in the local area. It reminds me of the old childhood story of the “Little Engine that Could” and how it just kept trying and trying and trying and finally…
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Written on
December 19, 2011 by
Blaine Millet in
Advocacy,
Advocates,
Authenticity,
Customer Experience,
Expectations,
Social Media,
Social Networking,
Tools,
Traditional Media,
Transparency,
Word-of-Mouth
Take a look at this list of companies ragan.com shared on their blog, “Report: The 5 Brands that could perish in 2012“, that might not make it through 2012 – very interesting list. It doesn’t really matter whether we all agree or not at this point, that is not the point of this post. The…
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Written on
July 14, 2011 by
Blaine Millet in
Authenticity,
Best Practices,
CEO,
CEO Insights,
CEOs,
Employee Retention,
Helping,
Increased Profitability,
Leadership,
Passion,
Relationships,
Strategy
A few weeks ago I had the pleasure of sitting down and talking with a truly remarkable individual, Ron Dohr. He has a company called Dohr Family Business Consulting that you can check out to learn more about what he does. But as you all know, I don’t pretend to be a “reporter” and give…
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Written on
July 5, 2011 by
Blaine Millet in
Advocates,
Authenticity,
Blaine Millet,
Engagement,
Helping,
Interaction,
Passion,
Relationships,
Social Media,
Social Media for CEOs,
Social Media for Executives,
Traditional Media,
Transparency,
WOM10
Every Friday I get a wonderful treat – I get to spend 20 minutes talking about Social Media LIVE on the Chat with Women radio show, hosted by Pam Gray and Rochelle Alhadeff. These ladies are a riot and they hold nothing back. The part I enjoy the most being on their show are the…
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I had the wonderful experience to listen to film legend, Tom Skerritt, at the Zino Society Entertainment Forum last week. His speech was passionate, emotional, and heartfelt by everyone – and was spot on with his topic. I pretty much know nothing about the film industry, other than I like movies and know what I…
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Written on
June 10, 2011 by
Blaine Millet in
Authenticity,
Blogging,
CEO,
CEO Insights,
CEOs,
Engagement,
Leadership,
Passion,
Storytelling,
Transparency
I was talking to my good friend and client, Michael Lee, the other day about blogging and what it takes for a business owner, CEO or any other top Executive like himself to be a consistent blogger. I thought the core of our conversation was so universal to other executives I wanted to share this…
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I was at the Arthur Andersen Alumni event the other night and had the chance to connect with some of my friends and colleagues from the past (spent almost the entire “90′s with this group of people). What a great event and what great people. I still can’t believe how it came tumbling down –…
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